We know that your time is valuable, and we make every effort to stay on schedule, however, emergency patients are sometimes referred to the office on short notice. If we are behind schedule in this situation, we appreciate your understanding and patience.
We realize that your schedule may change and that it may be necessary for you to change an appointment. We request that you notify our office as soon as possible. A charge may be assessed for missed appointments, late arrivals (more than 15 minutes) cancellations or appointment changes with less than 48 business hours notice. At the rate of $75.00 per hour of the scheduled service. Appointment changes for Mondays will need to be made no later than Wednesday. Our office is closed on Friday as such does not count as a business day. We realize e-mail and text messaging can be convenient, however, our office policy is for you to call with any scheduling changes. Our office strives to make sure that we communicate with our patients in the best way possible. So, until we hear from you, we cannot cancel or change appointments. Please contact us at 425-670-8225. We thank you in advance for your understanding in this area.
If you have any questions regarding the above policy, please do not hesitate to ask.